This week in Days of Valor:
Dear Commanders:
We hope you all enjoyed the final end of season tournaments that took place in all Battlehouse games! As always, weβre blown away by the level of passion and excitement that you all continue to bring to our games, even now when the end looms closer.
With the end of April approaching, we want to provide you all with an important update regarding when specifically the games will be shutting down, and what we can all expect moving forward after the final season tournaments.
As things stand right now, the Battlehouse team will be closing up all games & support by September, 2023. Until then, weβll do our best to offer support and keep the games running stable so that you can continue to finish up all those final events & achievements if you haven’t already.
That being said, it was recently brought to our attention that Facebook will be closing down access to Battlehouse games from the Facebook Games platform this Friday, April 21st. Rest assured, you will still be able to access your game account and base by downloading our desktop client, and migrating your account over! Be sure to migrate your Facebook account as soon as you can if you wish to continue playing through September!Β
Migration Steps
You can now auto-migrate your Facebook account details over to the desktop client!
Please follow the steps below based on which scenario fits you:
Scenario 1: You have never tried our client before. Here are three easy steps to do it!
- Install client and run it.
- Select “Use Facebook” and log in with the account you use for the game
- Click Play Now.
Scenario 2: You have tried the client, logged in with Facebook, but have not migrated yet and want to do so. Please follow these steps:
- Install the client, and log in
- Click Account Info
- Scroll down and look for “Auto-Migrate Existing Account”. If it is Off, click on “Click to Enable”
- Click Play Now.
Scenario 3: You have tried the client before, but didn’t use the “Login with Facebook” option AND have not yet migrated, please use these steps:
- Check if you have a Facebook account associated with your login by going to https://www.battlehouse.com/bh_login/login/
- Click the button for the login method you currently use in the desktop client.
- Click on “Click here to manage your account.”
- If “Linked Facebook Login: (none) appears, copy down the email address that appears further up
- Go back to https://www.battlehouse.com/bh_login/login/
- Click “Continue with Facebook” and log in with the account you use for the game
- Click on “Click here to manage your account.”
- If the email address is the same as the one you already had, you’re done. If not, click on “Change” next to your email and enter the one you copied in step 4.
- Check your email and click the confirmation link.
- Follow the steps in Scenario 2
Note: Please follow the appropriate steps for your situation. As it was before, migrating accounts will result in loss of access of one of the accounts. Due to the technical challenge of unmerging accounts, we will not be able to do this for anyone in the foreseeable future.
Important: If you have already migrated your account via support or the migration tool, do NOT enable “Auto-Migrate Existing Account” on your client.
Good hunting!
~The Battlehouse Team